Purpose of the Job

Visiting stores and distribution centres allocated to you with the aim of ensuring smooth operations and minimising failures. Build, manage, and maintain relationships with the stores, distribution centres, and operational teams. Manage and resolve issues between the back door and the respective value operations.

Key Responsibilities 

• Building and maintaining relationships with the back doors
• Ensuring that a visit to each back door for which you are responsible is conducted at least once a month
• Understanding the processes at each back door, from receipt to dispatch, as well as returns, in order to ensure compliance and the smooth processing of stock
• Maintaining and updating the back door and DC requirements on a monthly basis
• Providing support to the back door in terms of addressing issues and managing these with the respective value operations for resolution, and vice versa
• Ensuring that actions required are driven and concluded according to the deadlines set
• Monitoring, increasing, and improving turnaround times at the back door
• Managing and ensuring the smooth processing of bookings, while escalating all potential challenges that may cause delays in offloading the value vehicles
• Driving the implementation and use of technology and integrations where possible to improve procedures and enhance efficiency at the back doors
• Managing procedures to minimise returns.

Minimum Requirements

• Grade 12 (Matric)
• Logistics/warehouse/ degree beneficial
• Minimum 2 years of experience in Retail and Distribution Centre back doors Audits and to Problem solve delayed offloading
• Own transport

Skills Required

• Computer literate
• Good communication skills
• Organisation skills
• Ability to identify discrepancies
• Ability to analyse data
• Very Good Problem-Solving Skills
• Negotiation Skills