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Job Type: Full-Time
Job Location: KwaZulu-Natal Mahogany Ridge Westmead
Purpose of the Job
This role is responsible for driving sales growth by meeting monthly targets, developing new business, and maintaining strong relationships with existing customers. Key responsibilities include quoting and closing battery orders, conducting site surveys, resolving customer issues, and ensuring service delivery aligns with company standards.
Sales Performance
- Meet monthly sales targets
- Develop new customers and grow existing customer base
- Close new business deals and maintain existing sales
- Target national accounts
- Generate own leads via cold calling and referrals
- Prospect customers and add value to every call
Order Management & Delivery
- Responsible for quoting, closing, and delivering battery orders
- Complete quotes and proposals
- Perform site surveys before delivering equipment
- Facilitate handover on site
Customer Relationship Management
- Build relationships and create customer trust
- Resolve customer complaints by investigating problems and developing solutions
- Ensure service supplied is relevant to current customer requirements
Market Intelligence & Product Knowledge
- Monitor competition: pricing, products, delivery schedules, merchandising
- Know the opposition in your area
- Recommend changes in products, services, and policies based on competitive developments
- Ensure product knowledge is updated regularly
- Maintain professional and technical knowledge
Reporting & Administration
- Submit activity and results reports: daily call reports, weekly schedules, monthly/annual territory analysis
- Submit monthly fuel reports
- Attend weekly sales meetings
Operational Support & Compliance
- Assist in relevant operational functions as required
- Adhere to and enforce company policies and procedures
- Ensure Value service levels are maintained per SOPs
- Maintain professional conduct
- Ensure dress code aligns with SOPs
- Maintain daily housekeeping standards
- Ensure Health and Safety standards are upheld
Minimum Requirements
- Grade 12 (Matric) – Advantageous
- 3 to 5 years related sales experience
- Technical sales will be beneficial
- Proven track record related to sales achieved for the last 12 months
- Certificate/degree in sales is beneficial
Skills Requirements
- Customer service
- Meeting sales goals
- Closing skills
- Territory management
- Prospecting skills
- Negotiation skills
- Self confidence
- Presentation skills
- Customer relationships
- Motivation for sales
- Time management
- Planning appointments and diary keeping
- Able to work independently
- Good interpersonal skills to work with customers and management
