Purpose of the Job

To offer the Company’s Express services to potential clients and secure new business.

Operational

• Acquire new business
• Source Sales lead by analysing niche markets and routes. Through these leads, establish contacts and liaisons with companies within these markets/routes
• Target potential clients and follow up by contacting them
• Determine whether the potential client requires our services and schedule and confirm an appointment where necessary
• Visit clients to explain the services we offer and ascertain the client’s requirements & freight specifications
• Evaluate the profitability of taking on the business
• Present estimates and proposals, both verbally and in written form
• Negotiate rates within a given parameter
• Attend to incoming telephone queries and enquiries from potential clients
• Facilitate processing of credit applications
• Obtain the credit application from the client and submit it to Head Office for approval
• Obtain any further information required by the National Credit Manager in granting the credit
• Advise the client where the credit has not been granted
• Inform clients of any changes relevant to their business, i.e., customs procedures, rate changes, etc
• Report on weekly activities and progress with respect to action plans
• Report back to the source of the sales lead on the outcome
• Comply with the management of the quality management system
• Be aware of procedures
• Understand and adhere to the job descriptions and work instructions
• Establish the requirements of the client and conform to them
• Ad hoc or additional duties and responsibilities related to the position which will be delegated by the superior
• Negotiate and discuss rate increases

Minimum Requirements

• Grade 12 (Matric)
• Bcom Tertiary Qualification
• Valid SA Driver’s Licence and reliable transport

Skills Required

• Judgement and decision-making
• Creative and innovative thinking
• Interpersonal skills
• Advanced Verbal & written communication