Site Supervisor

Job Type: Full-Time
Job Location: George Western Cape
Purpose of the Job

The Site Supervisor represents Value Logistics on-site by efficiently managing the costs and fleet and making sure the customer receives the best possible service regarding deliveries.

Roles & Responsibility

Operational

  • Supervise and control staff attendance registers and absenteeism, ensuring the optimal staff function is available on-site
  • Coordinate any site staff requirements with the Labour Broker and Key Account Manager
  • Ensure that site staff hours are correctly captured on Wage Keep.
  • Coordinate, supervise and control all fuel-related processes regarding bowser control, re-fuelling, fuel consumptions, EDC/Ned fleet Cards and reconciling of fuel usage schedules
  • Ensure that the overall fleet condition meets the requirements set out in SEC Manual
  • Coordinate and control daily vehicle route planning, loading and offloading, customer documentation handover and dispatching of drivers
  • Ensure all documentary and outlined processes concerning Accident Claims/ Product Claims and Breakdowns are adhered to
  • Communicate effectively with the Key Accounts Manager relating to all operational and distribution activities
  • Conduct driver/customer-related training for on-site staff concerning customer and value processes and procedures
  • Conduct daily handover to the Nightshift Supervisor or a responsible party in your absence if required
  • Co-ordinate and supervise the completion of pre and post-trip vehicle inspections, logbooks, workshop bookings, COFs and vehicle transfers
  • Control of adhoc vehicle requirements
  • Ensuring that all driver documentation is valid and updated timeously regarding PDPs, driver’s licenses and any required endorsements
  • Controlling the usage and issuing of all on-site staff PPEs and uniforms as required by site
  • Ensure vehicle tracking is operational on all vehicles and that defective units are booked into the workshop for repair
  • Ensure housekeeping is in order and the value workplace is always clean and tidy.

Administration

  • Ensuring the compilation and completion of operational reports: Daily Occurrences Report, Utilisation Report, Absenteeism Report, Vehicles in Workshop Report, Fleet Checklist, Weekly Site Report, Fuel Consumption Report and Vehicle Tracking Reports
  • Coordinate and control the issuing of all petty cash, related documentation, claims and reconciliations
  • Supervise the completion, handover and signoff of all customer-related documentation
  • Supervise the completion of monthly contracts and billing

Customer Service

  • Construct and maintain strong customer’s relations by ensuring customer service levels are realised
  • Supervise and monitor all customer’s identified KPIs and service levels to ensure all targets are met
  • Compile and present any customer-required KPIs, reports, operational feedback and operational constraints
Minimum Requirements
  • Grade 12 (Matric)
  • Computer literate (MS Word, excel, outlook, etc.)
  • 2-3 years of relevant working experience in the industry
  • Excellent interpersonal and communication skills

Application

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