Purpose of the Job

The Warehouse Planner is responsible for the efficient planning and coordination of outbound orders within the Key Warehouse. This role ensures that daily picking operations are executed on time and in full, leveraging WMS and Freightwarev7 systems. The planner will monitor picker performance, maintain KPI compliance, and produce daily operational reports to support continuous improvement and service excellence.

Key Responsibilities 

Order Planning & Execution

• Plan and schedule outbound orders to meet customer delivery timelines
• Allocate resources and prioritise picking tasks based on order urgency and volume
• Ensure optimal workflow and load balancing across picking teams

System Utilisation

• Operate and maintain accuracy within the Warehouse Management System (WMS)
• Use Freightwarev7 for transport planning, load optimization, and dispatch coordination

Performance Monitoring

• Track and report on picker productivity and KPI adherence
• Identify and address performance gaps and escalate issues where necessary
• Collaborate with team leaders to ensure targets are met daily

Reporting & Analysis

• Ensure all outbound activities comply with company policies and safety standards
• Participate in process improvement initiatives to enhance warehouse performance

Compliance & Continuous Improvement

• Ensure all Health and Safety standards are upheld within the work environment
• Maintain daily housekeeping standards in your designated workspace
• Participate in operational functions as required, ensuring compliance with safety and procedural guidelines

Minimum Requirements

• Grade 12 (Matric)
• Logistics or supply chain qualification an advantage
• 2–3 years’ experience in warehouse planning or outbound logistics in FMCG
• Strong working knowledge of WMS and Freightware v7 (Advantageous)

Skills Required

• Excellent planning and organizational skills
• Proficient in computer applications and systems
• Strong analytical and reporting capabilities
• Ability to work under pressure and meet tight deadlines
• Effective communication and team collaboration